Our patient services team includes the first staff that you will see at the clinic when you walk in the door as well as those behind the scenes taking care of the paperwork. The patient services team helps make sure everything is running smoothly with the clinic, your appointments, and documentation. Their smiling faces are an essential component of the effectiveness of your treatment and experience at Brookdale Health.
Director of Clinical Administration
Robin oversees the daily operations of Brookdale Health to ensure continuous growth within our clinic providing our patients the highest level of treatment possible. Robin provides staff guidance to maintain a professionally run clinic for the benefit and well-being of our patients and ensuring their needs are met. Her passion in life is to help others and Brookdale Health provides such an opportunity.
Robin obtained her Associate of Applied Science in Healthcare Administration in conjunction with a certificate of Medical Office Clerical and Certified Medical Transcription certification from Vermilion Community College and has worked in the healthcare field for over 30 years.
Robin played collegiate softball and has continued with her love of both softball and baseball and enjoys attending all sporting events in our community. Spending time with family and friends, golfing, and being surrounded by her dachshund provides great relaxation in her spare time.
LaToya our Patient Relations Specialist with a Medical Assistant Applied Science Associates Degree. When you arrive at the clinic, she will most likely be the first person you see. She consistently has a positive attitude and will greet you with a smile at the front desk. LaToya is an exceptional multitasker and has a strong work ethic that has supported the patient relations team for the past 8 years that she has been at Brookdale Health. At work, she most enjoys meeting and helping patients.
In her free time, she enjoys spending time with her four children. She describes herself as independent, generous, and quiet.
Keonte recently joined our Patient Relations team.